Refund policy

Returns & Exchanges

We want you to love your order. If something isn’t right, you can request a return or exchange within 30 days of delivery for most items.

To start a return, please email us at info@hikeandharbor.com with the subject line: Return Request – Order #XXXX

What to Include in Your Email

Please include:

• Your full name

• Your order number

• The item(s) you want to return

• The reason for the return

• Photos, if the item arrived damaged, incorrect, or defective.

This helps us resolve your request quickly.

Custom or personalized items are final sale, unless they arrive damaged or defective.